Frequently Asked Questions

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What is Travelstride?
Travelstride is the #1 community marketplace for extraordinary world travel, made easy. We host more than 50,000 expert-planned trips - from group tour packages, to expedition cruises, to independent adventures. With itineraries across every continent planned by 1,000+ of the best local experts and global companies, everyone can find the perfect trip for their style and budget. Powered by expert advice and real traveler reviews, the Travelstride community enables travelers of all stripes to explore the world with curiosity, confidence, and connections.
How does FlexiTrip work?

It’s a simple process designed to bring you peace of mind and flexible travel choices

  1. Choose the FlexiTrip value that works best for you and your trip budget.

  2. Find the perfect vacation offered by participating Travel Companies on Travelstride FlexiTrip marketplace.

  3. Submit your FlexiTrip transaction ID and chosen trip to begin the redemption process.

  4. Redeem your FlexiTrip for the trip of your choice by January 1st, 2023.

Have a question? Email us or give us a call 844-686-1327

What can I book?
Travelers can choose from a wide variety of different trip options offered by the participating travel companies.
  • Group Tours
  • Small Group Tours
  • River Cruises
  • Small Ship Cruises
  • Private Guided Trips
  • Self-guided / Independent Trips
  • Vacation / Holiday Packages
Who can I book with?
Travelstride has partnered with some of the best tour operators that design itineraries all over the world. New brands are added every week. To see the full list of current redemption partners click on the link below.
Redemption Partners
Where can I travel?

The world is slowly reopening, and in time international travel will be back, better and stronger than ever. However there are still many countries where it is currently not advisable to travel.

For an up to date list, check out our guide to current travel restrictions and advisories.

How is this risk free?

We understand that in these times of uncertainty, making travel decisions comes with some trepidation. Here is why you can purchase FlexiTrip with confidence.

  • You can cancel ANYTIME. Get a 100% refund if you cancel within 90 days. If you cancel after 90 days there is a small cancellation fee.*

  • No hidden strings attached. The only limitations are: Only one FlexiTrip can be redeemed per trip reservation per person. FlexiTrip redemptions are not combinable with other Travelstride member savings offers.

  • We have extended the window of redemption to January 1st, 2023 to ensure maximum flexibility for safe and accessible travel options.
Terms and Conditions
  1. FlexiTrip can only be redeemed when used with participating travel companies.
  2. The FlexiTrip 21/22 must be redeemed by January 1st, 2023, after which time they will expire. Note that the actual date of travel may start through December 31st, 2023. 
  3. Each person or entity may only purchase a maximum of 10 FlexiTripes per calendar year.
  4. Only one FlexiTrip can be applied per trip per person.
  5. Cannot be combined with Travelstride general Member Savings benefits, Stride Select,  or other rebates unless a specific offer explicitly mentions they can be combined.
  6. After redemption of a FlexiTrip with a selected FlexiTrip partner company, the responsibility for arranging and executing the trip lies directly with the tour operator or travel company. This includes any rescheduling or itinerary changes.
  7. Once you choose to redeem a FlexiTrip with a partner travel company they cannot be transferred back to Travelstride. The operator may allow you to change trip itineraries or dates once you have selected them, but it is at their discretion.
  8. Once you transfer credits to a partner travel company, cash refund eligibility is at the discretion of the partner travel company and is subject to the individual company’s policy for refunds.
  9. FlexiTrip vouchers must be redeemed for their entire amount for one specific trip. They may not be divided or given partial value for different trips or issued partial refunds. 
  10. The list of participating tour operators is subject to change. If any company leaves the program, Travelstride will make reasonable efforts to convey at least 60 days in advance to FlexiTrip holders via email.
  11. Travelstride has partnered with some of the best tour operators who are excited to be participating in this program. However, all tour operators are separate entities and travel carries inherent risks. Travelstride is not responsible for trip quality, accidents, or operator solvency once the consumer redeems the voucher.
  12. Purchasers may request a refund of their FlexiTrip purchase at any time before they redeem the pass with a selected travel company partner. If a purchaser requests a refund within 90 days of purchase they will receive a full refund. If the purchaser requests a refund 91 days or later they will receive a refund minus a small cancellation fee, as outlined in the full terms and conditions.
  13. These terms and conditions are subject to change without notice though in general Travelstride will aim to notify all FlexiTrip holders in advance of material changes to these terms.
  14. All terms and conditions are subject to all applicable laws and regulations.
  15. For any questions regarding FlexiTrip or Travelstride please fill out the Contact Us form at www.travelstride.com/contacts and select ‘FlexiTrip’.

See the full list of terms and conditions

Why FlexiTrip

Have a question?

Lock in savings now while brands are eager for your business

FlexiPass
Save today, explore tomorrow. Hassle-free peace of mind.

FlexiTrip

Get a refund if you change your mind.

Your future self will thank you

Already have a FlexiTrip? Redeem

How It Works

Explore all FlexiTrip itineraries (even if you're not ready to book)

Purchase the FlexiTrip value that works best with your trip

Take your time, travel by December 31st, 2023 or get a refund if you change your mind

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Find your next trip

Browse all available trips and tour operators eligible with FlexiPass 

Browse by

Adventures for every explorer

A world of choice awaits you

Adventures for every explorer

A world of choice awaits you

Top Travel Brands

Choose from trusted and established travel companies.

Travel Anywhere

Thousands of trips to anywhere on the planet.

Custom Trips

You can redeem on your own custom designed trip.

Trips for Everyone

Explore to find the type of trip that fits your style.

Save today, explore tomorrow. Hassle-free peace of mind. 

Buy a FlexiTripExplore FlexiTrip

Redeemable on 2,000+ itineraries from top travel brands

Your next big adventure starts here

Hand-picked trip selection

We have worked with the top brands to curate the best itineraries around the world. 

Travel anytime through 2023

Take your time finding the vacation that is right for you

Trips for every explorer

From private guided, to cruises, to small group trips, your ideal trip is waiting. 

True Flexibility

Book with peace of mind.

Save up to $800 per person

You can redeem one FlexiTrip per person per trip 

Trips for Every Type of Explorer

Work with travel experts to design a custom trip

Plan a trip anywhere, even countries that aren't open yet

Top Travel Brands

We have partnered with the best in the industry to bring you trips we know you’ll love

FlexiTrip gives you the insurance that you need for a risk-free booking.

The only you have to do, is dream.

Design custom trip

Act on your travel dreams now while the industry is still offering unprecedented deals. Save $600+

Redeem voucher anytime by 2023 for expert-planned trips to every continent by award-winning tour operators and travel advisors.

Explore FlexiPass Trips

Trips for every type of explorer

Work with travel experts to design a custom trip

Plan a trip anywhere, even countries that aren't open yet

Design custom trip

Top Travel Brands

We have partnered with the best in the industry to bring you trips we know you’ll love.

Buy a FlexiPass

Why FlexiPass

Lock in savings now while brands are eager for your business.

We have worked with the top brands to curate the best itineraries around the world.

Hand-picked trip selection

Redeem one pass per person, per trip.

Save up to $600 per person

Travel with peace of mind.

True Flexibility

Take your time and find a vacation that is right for you.

Travel anytime before 2023.

From private guided, to cruises, to small group trips, your ideal trip is waiting.

Trips for every traveler.

Redeemable on 2000+ itineraries from top travel brands

Your next big adventure starts here

Design custom tripRedeem my FlexiPass

Not sure where you're headed? Let us help!

Sign up for trip inspiration from destinations all over the world.

Stay up-to-date with exclusive discounts and deals from top operators. 

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